We have had a great experience thanks to Jana!
Honestly, we knew very little about the Jack Russell “Shorties” breed. We just knew what we had researched and how cool the breed looked. Just loved them at first sight. With that said, we needed additional assurances as this would be our “nearly six yr old’s” first puppy. From our first conversation with Jana, we felt she was straight forward and honest. She never tried to sell us on our eventual new family member “Daisy”. No sugar coating what so ever. So we set a date and we were all very excited to see Daisy for the first time. Before the big date, Jana was incredibly helpful by sending us more photos and videos of Daisy. When our well thought out plan to pick Daisy up fell apart at last minute, we asked if we could pick her up on the Sunday of the Memorial Day weekend. We felt it would be a huge inconvenience for Jana yet she was again professional and positive. We met her that day and we were treated with kindness and patience as she went through everything with us. Even gave us a towel for our long trip back home to NWA. The towel came in handy… LOL!
Thank you so much Jana…
Vince, Jing, and Maxx
Daisy… Russellville Farms
Vince Biondo
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